I put in a request a while back for a shared mailbox that finally came through. I'm not sure why we didn't do it a long time ago. I've already seen the benefits...I've also already seen the drawbacks...but I think the benefits will far outweigh them. Now the only challenge is getting people to use them....
I had some free time today so I spent it drafting a 'Christina's Reference'. I'm trying to make it as detailed as possible so nothing 'breaks' while I leave. We utilize stateside support so there's no opportunity for people to walk through procedure. ;) No worries, Mate! It'll all work out.
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